1. Can I have a free sample?
Yes, you can require free samples after price confirmation. We will provide a free sample, as long as you pay for the express freight.
2. How can we guarantee quality?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment to ensure the highest quality.
3. Can we have our Logo printed on the package?
Sure. Your Logo can be placed on the package by printing or via stickers as per your requirements.
4. What happens if my products are damaged?
If the products are damaged during transportation to your destination, please take pictures and send the details to us; we will take full responsibility for the resolution.
5. Do you accept customized orders?
We support and encourage customization for any details such as craftsmanship, material, finish, color, model, size, and packaging.
6. What is the typical logistics arrival time?
For building materials of this size, the transportation method is generally sea freight, with an estimated shipping time of 25-30 days.