❓ Frequently Asked Questions
1. What are your standard payment terms?
We typically accept TT (Telegraphic Transfer), with a 30% deposit and the remaining 70% balance against the copy of the B/L.
2. How long does delivery usually take?
For a standard 20ft container, the delivery time is generally between 10 to 25 days.
3. What is the standard packaging?
Normally we use standard export cartons. However, we can customize the packaging according to your specific requirements.
4. Are samples available for free?
Samples are usually free if the quantity is small. Customers are only requested to cover the freight/shipping costs.
5. Do you accept custom mold requests?
Yes, we can develop molds based on your specifications. The mold cost may be refundable once a certain order quantity is achieved.
6. What is your experience in this industry?
We have approximately 30 years of experience in the stamping industry and over 10 years of specialized experience in garage door hardware.