Can I have a free sample?
Yes, you can require free samples after price confirmation. We will provide a free sample as long as you pay for the express freight.
How can we guarantee quality?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment to ensure high standards.
Do you accept customized orders?
We support and encourage customization. Details such as craftsmanship, material, finish, color, model, size, packaging, and logo can all be tailored.
What happens if my products are damaged?
If products are damaged during transportation to your destination, please take pictures and send us the details; we will take full responsibility.
What is your typical logistics arrival time?
As building materials are relatively large, we generally use sea freight. The shipping time is typically between 25-30 days.
What is your standard packaging method?
We usually use pearl cotton and carton packaging, but we can also provide other packaging methods as specifically required by the customer.