❓ Frequently Asked Questions
Q: Are you a factory or a trading company?
A: We are a factory focusing on one-stop services for board R&D, production, sales and interior decoration. You are welcome to visit our facility at any time.
Q: Do you provide OEM/ODM service?
A: Yes, we provide professional OEM & ODM services tailored to your specific design requirements.
Q: Can I get a sample for testing first?
A: Of course, we can provide free samples; you only need to cover the shipping cost.
Q: How is the price determined?
A: Pricing is based on specific designs and purchasing quantity. We provide rough quotations from images and exact pricing after sample approval.
Q: What is your typical shipping timeframe?
A: For stock items, we ship within 5 days. For customized products with logos, it typically takes 10 business days after design confirmation.
Q: What is your production capacity?
A: We maintain a stable output of approximately 100 * 40HQ containers per month, ensuring timely delivery.